Refund policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please read our return and refund policy below.
Returns
- Eligibility: Items can be returned within 30 days of receipt for a full refund or exchange, provided they are unworn, unwashed, and in their original condition with tags attached.
How to Initiate a Return
- Contact Us: Please email us at Nguyenvt1738@gmail.com with your order number and reason for the return.
- Shipping Instructions: We will provide you instructions on how to send your item back to us.
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5-7 business days and will automatically be applied to your original payment method.
- Please note that depending on your bank, it may take additional time for the refund to post to your account.
Exchanges
- If you wish to exchange an item for a different size or color, please follow the return process and specify the new item you would like in your email.
- Exchanges are subject to product availability.
Shipping Costs
- Original shipping costs are non-refundable. Return shipping costs will be deducted from your refund unless the return is due to an error on our part.